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AI employees for service businesses

Hire AI employees that work inside your CRM.

OGENEXAI deploys named AI employees that answer your calls, reply on SMS and WhatsApp, run meetings, and update your CRM — with your approval on sensitive actions.

Works with HubSpot · Salesforce · Zoho · JobNimbus

W
N
C
Z

Will · Nora · Cris · Zara

Industry AI employees, ready in minutes

Chrome humanoid AI employee with glowing teal eyes on a holographic pedestal

Drag to tilt · 3D view of your AI employee

W

Will

Sample data

Hi, I'm Will. I've reviewed today's leads — shall I send follow-up emails to the 3 who opened your proposal?

Approval required · 3 emails

Call in progress

Nora · Customer Intake

Calls answered

Sample data

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Named AI employees

Roles, tools and CRM access that match your business — not a generic chatbot.

Works inside your CRM

HubSpot, Salesforce, Zoho, JobNimbus and more — reads and writes your real data.

You stay in control

Sensitive actions — CRM writes, emails, documents — wait for your team.

Calls, texts and chat, covered.

Your AI team answers inbound calls, SMS, WhatsApp, email and website chat.

Works with

HubSpotSalesforceZohoJobNimbusTwilioWhatsApp

Ready to deploy your AI team?

Sign in and generate your team in minutes.

Communications

One AI team, every channel

Customers reach you however they like. Your agents answer in the same voice, with the same memory.

Voice & AI receptionist

Answers inbound calls on your Twilio number. Talks naturally, transfers, logs.

SMS

Replies automatically from your number. Remembers the full conversation history.

WhatsApp

Text, voice notes and media — full two-way conversation with your agents.

Email

Gmail, Outlook and IMAP. Review queue before replies go out.

Website chat widget

Embed one snippet. Visitors chat with your AI team and raise tickets.

Team chat & Conference Room

Work with your agents inside the dashboard and run browser-based AI meetings.

Voice and SMS powered by Twilio. Natural voice powered by ElevenLabs.

Messaging

SMS and WhatsApp, fully handled.

SMS

  • Replies automatically from your number using the assigned agent.
  • Remembers the whole conversation — every message in one thread.
  • Uses tools: updates the CRM, creates tasks and sends documents inside the reply.
  • Transfers to your team when a person is needed — their reply flows back into the same thread.
  • Approval alerts are texted to the numbers you choose.

AI receptionist

Every call answered. Every caller understood.

When a customer calls your number, an AI employee picks up, talks naturally, and takes care of it. It speaks back in a natural voice, locks onto the caller's language, and hands off to your team when needed.

  1. 1

    Customer calls your number

  2. 2

    AI answers and listens

  3. 3

    AI replies in a natural voice

  4. 4

    Books, answers, transfers or logs

Support agent wearing a headset smiling at a computer in a bright office
AI receptionist on your Twilio number

Inbound call · Nora

Customer Intake · 00:00

Sample data

    Natural conversation

    Back-and-forth speech, not a phone menu. The AI listens and responds in full sentences.

    Speaks the caller's language

    Detects the caller's language and locks on to it for the rest of the call.

    Transfer to a human

    Forwards the live call to your team's number when a person is needed.

    Switch to the right specialist

    Moves the same live call to a different AI department agent — no redial required.

    Silent specialist consult

    An agent quietly asks a colleague for an answer mid-call. The caller never waits on hold.

    Live and end-of-call briefings

    A briefing appears in dashboard chat during the call. A full summary posts when it ends.

    Polite endings

    Recognises goodbyes and closes the call gracefully.

    Your voice, your number

    Choose which agent answers, the transfer number, and the ElevenLabs voice to use.

    Conference Room

    Early access

    Run a meeting with your AI team.

    Speak, and your agents answer out loud — each in their own voice. They build on each other's points, pass the floor, and keep a live transcript.Conference Room runs in your browser. It is a meeting with your AI agents, not a phone conference line.

    How it works

    1. 1Choose a meeting type
    2. 2Pick which agents join
    3. 3Talk with your microphone
    4. 4Get a saved summary

    Meeting types

    ManagementSalesOperationsClaimsGeneral
    Five colleagues in a conference room meeting

    Controls

    Chair assignment and participant list
    Bring agents in and out mid-meeting
    Mic on/off, auto-listen, agent voice on/off
    Interrupt any agent mid-sentence (barge-in)
    Live transcript in the dashboard
    Past meetings recalled — summaries saved

    Teamwork

    Your AI employees work as a team.

    Sample headshot for Nora
    AI

    Nora

    Customer Intake

    Sample headshot for Will
    AI

    Will

    Sales Assistant

    Sample headshot for Cris
    AI

    Cris

    Estimator

    Specialist handoff

    One agent consults another privately and gives the customer one polished answer.

    Full transfer

    The whole conversation moves to a more suitable agent seamlessly.

    Mid-call transfer

    A live phone call switches to another department AI agent — no redial, no hold music.

    Ticket handoffs

    An agent creates a ticket and another picks it up through the scheduler.

    Floor passing in meetings

    In the Conference Room, agents decide who speaks next and build on each other's points.

    Your AI team

    Named employees — not prompts

    Each agent ships with a role, tools, knowledge access, CRM permissions and clear approval rules. Add more from the Marketplace or Custom Agent Builder at any time.

    Sample headshot for Will
    AI

    Will

    Sales Assistant

    • Follows up on leads
    • Prepares CRM updates
    • Sends quote reminders
    Needs approval for: CRM writes, outbound email
    Sample headshot for Nora
    AI

    Nora

    Customer Intake

    • Handles inbound calls & chat
    • Creates tickets
    • Qualifies enquiries
    Needs approval for: Booking confirmations
    Sample headshot for Cris
    AI

    Cris

    Estimator

    • Drafts quotes
    • Prices jobs
    • Generates estimate documents
    Needs approval for: Final quote send
    Sample headshot for Jared
    AI

    Jared

    Field Inspector

    • Logs inspection notes
    • Generates field reports
    • Updates job status
    Needs approval for: Document send
    Sample headshot for Kevin
    AI

    Kevin

    Insurance Specialist

    • Assists with claims
    • Compiles documentation
    • Tracks claim status
    Needs approval for: Insurance emails
    Sample headshot for Rex
    AI

    Rex

    Marketing Assistant

    • Drafts campaigns
    • Schedules outbound
    • Tracks response rates
    Needs approval for: Every outbound message
    Sample headshot for Zara
    AI

    Zara

    Social Media Agent

    • Creates posts
    • Schedules content
    • Replies to comments
    Needs approval for: Post publish
    Sample headshot for Hanna
    AI

    Hanna

    Executive Assistant

    • Coordinates tasks
    • Logs meeting notes
    • Follows through on actions
    Needs approval for: Sensitive CRM updates
    Sample headshot for DAVE
    AI

    DAVE

    Vehicle Sales

    • Searches inventory
    • Qualifies buyers
    • Books test drives
    Needs approval for: Deal creation
    Sample headshot for SAM
    AI

    SAM

    F&I Manager

    • Quotes F&I products
    • Pulls deal jacket
    • Handles trade-in value
    Needs approval for: Finance submissions

    Platform

    Everything your AI team needs to do the work

    Agents

    Deploy named AI employees from industry templates — or build custom agents with prompts, tools, knowledge and CRM permissions.

    Conversations

    Streaming chat with action cards for tasks, CRM updates and PDFs. Embed a website widget that routes customers into tickets.

    Work

    Multi-agent tickets from chat and widget, plus a task queue for estimates, notes, emails, appointments and follow-ups.

    Company knowledge

    Upload PDFs, spreadsheets and more. Agents answer from your own documents at runtime so answers stay accurate.

    Connections

    HubSpot, Salesforce, Zoho, JobNimbus or Universal CRM — with per-agent CRM access controls.

    Communications

    Twilio SMS, WhatsApp and Voice. Full approval settings and call briefings in dashboard chat.

    Control

    Human-in-the-loop queues for CRM writes, outbound email and document sends — plus flagged inbox review before replies go out.

    Documents

    Generate estimates, proposals, reports and material lists as PDF or DOCX — with your logo and signatures.

    Social media

    Generate, review, schedule and publish posts across Facebook, Instagram, LinkedIn and X.

    Triggers

    Start agents when a lead is created or a job is booked — webhook events fire your workflows.

    Analytics & roles

    Ops KPIs, agent metrics, multi-tenant RBAC and team roles so every operator stays in control.

    Website widget

    Drop a snippet on any site. Visitors chat with your AI team, raise tickets and book appointments.

    Industry solutions

    Built for how your industry works

    Roofer standing on the roof of a house

    Roofing & Storm

    Answers storm-season call surges, books inspections and runs the full lead-to-claim pipeline.

    Cris · Jared · Kevin · Arturo

    Car parked inside a dealership showroom

    Car Dealership

    Takes sales and service calls and texts, schedules test drives and appointments, works your pipeline.

    DAVE · SAM · CRIS · FRED · GREG

    Low-angle view of a modern high-rise apartment building

    Property Management

    Takes maintenance requests by phone, SMS or WhatsApp and opens and routes tickets.

    Tenant · Leasing · Maintenance

    Cleaning professional wiping a glass door

    Cleaning & Field Service

    Quotes and schedules jobs from a call or a text — wired to JobNimbus or your own CRM.

    Quote · Scheduler · Operations

    Miniature house and keys on a table

    Real Estate

    Qualifies leads by call or message, matches properties and books viewings.

    Charlie · Property · Marketing

    Two doctors looking at a tablet together

    Healthcare

    Supports scheduling and routine questions. No compliance claims beyond what you can verify.

    Patient · Appointments · Billing

    Security officer walking down a street

    Security

    Tenders, compliance, guard scheduling and ops assistants with approval guardrails.

    Tender · Compliance · Scheduler

    Steel building frame next to a tower crane

    Construction

    Estimating, project coordination, procurement, safety and tender support across the job lifecycle.

    Estimator · Project · Procurement

    Logs & analytics

    Every conversation, logged.

    All calls, texts and WhatsApp messages are recorded in one log with direction, status, agent, call length and a link to the full thread. Filter by channel, see call briefings in chat, and track Twilio usage cost.

    Unified log

    Every call, SMS and WhatsApp in one filterable table with status and agent.

    Call briefings

    Live briefing in dashboard chat during a call. Full summary posted at end.

    Channel analytics

    Volume, response rates and Twilio usage cost broken down by channel.

    Full thread links

    Every log row links to the complete conversation thread for review.

    How it works

    From website to live AI team

    1. 01

      Paste your website URL

      We read your site and fill in your industry, services, locations and brand voice automatically.

    2. 02

      Choose industry & CRM

      Pick your vertical and connect HubSpot, Salesforce, Zoho, JobNimbus or your own API.

    3. 03

      Set your business rules

      Define services, locations, operating hours and tone so every agent works exactly your way.

    4. 04

      Generate your AI team

      Instantly create named AI employees from industry templates — ready to chat, take tickets and run tools.

    5. 05

      Connect channels & go live

      Connect your phone number, WhatsApp, email and chat widget, and go live with approvals on sensitive actions.

    Security & control

    Built for teams that need to trust their tools

    Tenant data isolation

    Each workspace is fully isolated. No data is shared between tenants.

    Role-based access

    Super admin, manager, operator and read-only roles. Every action is scoped.

    Approval queues

    Sensitive actions queue for human review before execution — every time.

    Audit logs

    Every agent action, tool call and approval is logged with a timestamp and user.

    Pricing

    Simple, transparent pricing

    Starter

    Free

    Try the platform with one agent.

    • 1 AI employee
    • Agent chat
    • Tickets & tasks
    • Community support

    Pro

    Contact us

    Full platform for growing teams.

    • Unlimited AI employees
    • Voice, SMS & WhatsApp
    • Conference Room (early access)
    • CRM integrations
    • Approvals & audit logs
    • Priority support

    Enterprise

    Custom

    Multi-tenant at scale.

    • Everything in Pro
    • Multi-tenant management
    • Custom CRM adapters
    • SSO & advanced RBAC
    • Dedicated onboarding

    FAQ

    Common questions

    Still unsure? Book a demo and we'll walk you through it live.

    • An AI employee is a named, role-based agent with a system prompt, specific tools, CRM access and approval rules — not a generic chatbot. Each one has a job title and handles a defined part of your workflow.

    OGENEXAI · Free demo

    Deploy your AI team today

    Answer calls, reply on SMS and WhatsApp, run meetings and update your CRM — with approvals on every sensitive action.

    We'll show you the exact AI employees, CRM integration and workflows for your industry — no setup required on your end.

    Live walkthrough of your industry agent roster
    See voice, SMS, WhatsApp and approvals in action
    No cost, no commitment

    No commitment — we'll walk you through the exact agents and workflows for your industry.